Risk Finance and Claims Administration

RMS claims staff remain available to assist you, while we are working remotely.

For the best possible service, please follow these directions:

  • If you need immediate medical attention for a work-related injury, please send Crystal Daniels (crystal.daniels@unt.edu) an email, with your contact information only.  In the subject line, indicate this is an “urgent” matter, so she can prioritize your request.

  • If you do not need immediate medical attention

    • Scan all claim forms and email them to Crystal Daniels, using "#secure" in the subject line.

    • If you are not able to scan forms, please email Crystal Daniels with your contact information only and indicate it is a workman’s compensation claim. Crystal will reach out to you as soon as possible.

We appreciate your patience, as we refine our work habits.  We Care, we are UNT Strong!


The Insurance and Claims, IAC, Program in Risk Management Services at UNT is responsible for insurance procurement and loss recovery activities for the university, which include:  insurance policy management; claims management—investigation, evaluation, documentation, settlement; workers’ compensation and return to work coordination; athletic injury claims coordination; and self-insured program administration.

UNT faculty, staff, and students can partner with Insurance and Claims staff to report incidents on campus, work-related injuries and claims involving university-owned property. IAC oversees programs involving minors and administers the campus notary program. IAC also consults with departments, student organizations, and third parties on insurance and risk-related topics and reviews contracts for appropriate insurance and indemnification language.


Director and Staff


Diana Nellessen, Director for Insurance and Claims
Direct: 940-369-8150
General Office Number:  940-565-2109
Mailing address:  1155 Union Circle #310950, Denton, TX  76203


Crystal Daniels, Assistant Director for Insurance and Claims, 940-369-8150
Kay Johnson, Risk Management Coordinator, 940-565-3588