Risk Finance and Claims Administration

Director and Staff


Diana Nellessen, Director for Insurance and Claims
Direct: 940-369-8150
General Office Number:  940-565-2109
Mailing address:  1155 Union Circle #310950, Denton, TX  76203

The Insurance and Claims, IAC, Program in Risk Management Services at UNT is responsible for insurance procurement and loss recovery activities for the university, which include:  insurance policy management; claims management—investigation, evaluation, documentation, settlement; workers’ compensation and return to work coordination; athletic injury claims coordination; and self-insured program administration.

UNT faculty, staff, and students can partner with Insurance and Claims staff to report incidents on campus, work-related injuries and claims involving university-owned property. IAC oversees programs involving minors and administers the campus notary program. IAC also consults with departments, student organizations, and third parties on insurance and risk-related topics and reviews contracts for appropriate insurance and indemnification language.


Crystal Daniels, Assistant Director for Insurance and Claims, 940-369-8150
Nick Holsomback, Risk Management Coordinator


RMS claims staff remain available to assist you, while we are working remotely.

For the best possible service, please follow these directions:

  • If you need immediate medical attention for a work-related injury, please send Crystal Daniels (crystal.daniels@unt.edu) an email, with your contact information only.  In the subject line, indicate this is an “urgent” matter, so she can prioritize your request.

  • If you do not need immediate medical attention

    • Scan all claim forms and email them to Crystal Daniels, using "#secure" in the subject line.

    • If you are not able to scan forms, please email Crystal Daniels with your contact information only and indicate it is a workman’s compensation claim. Crystal will reach out to you as soon as possible.

We appreciate your patience, as we refine our work habits.  We Care, we are UNT Strong!